Practice Management Tools for Every Medical Specialty - Top-Rated Medisoft Dealer In The United States - Computer Mate Inc: Medical Software Programs, Medical Billing Software Pricing, Custom Software Solutions, Custom Medical Solutions, Medical billing software for small practices, Medisoft Pricing, Medisoft Software Basic Plan. Medisoft Medical Billing & Practice Management Software . Medisoft Network Pro Cloud. Medisoft Basic. Medisoft Software Advanced Plan. Medisoft Software Network Pro. Medisoft Support and Help. Medisoft Software Training.
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Explore Medisoft FAQs

Frequently Asked Questions About
Medisoft Support & Medical Billing Solutions

General Questions

What is Computer Mate Inc.?

Computer Mate Inc. is a technology solutions provider with over 30 years of industry experience, specializing in Medisoft Software support for more than 25 years.

We provide sales, support, training, and cloud hosting for Medisoft products, along with specialized billing solutions for various medical specialties.

We are based in Florida and serve clients nationwide. You can contact us at +1 305-891-9477 or via email at sales@computermateinc.com or support@computermateinc.com.

Our 25+ years of hands-on experience with Medisoft, coupled with personalized customer support and specialty-focused billing solutions, sets us apart.

Medisoft Software Support

Which versions of Medisoft do you support?

Yes, we offer expert training tailored to your team’s needs, ensuring smooth onboarding and efficient usage.

Yes, we provide secure cloud hosting for Medisoft Network Pro Cloud, offering flexibility, security, and remote access to your practice.

Yes, we manage all updates and data migrations to ensure a smooth transition to newer versions or cloud-based platforms.

We provide add-ons such as Medisoft EDI, Medisoft eRx, telemedicine integrations, and automated backup services.

Yes, Medisoft eRx meets current standards for electronic prescribing, including EPCS (Electronic Prescribing for Controlled Substances).

Our automated backups ensure that your data is consistently and securely stored, minimizing the risk of data loss.

Yes, we can integrate telemedicine solutions compatible with Medisoft, improving access and convenience for patients.

Yes, we offer billing solutions tailored to specialties such as Cardiology, Dentistry, Pediatrics, Psychiatry, Oncology, and more.

You can reach us via email at support@computermateinc.com or by phone at +1 305-891-9477 during business hours.

Add-ons & Enhancements

What Medisoft add-ons do you provide?

We offer Medisoft EDI, Medisoft eRx, Telehealth integrations, and automated backup services.

Yes, Medisoft eRx meets current standards for electronic prescribing, including EPCS (Electronic Prescribing for Controlled Substances).

Our automated backups ensure your data is consistently saved and securely stored, reducing the risk of data loss.

Yes, we can integrate telehealth solutions that are compatible with Medisoft, improving patient access and convenience.

We offer a variety of add-ons designed to enhance the functionality of Medisoft, including:

  • Medisoft EDI: For electronic data transmission.

  • Medisoft eRx: For electronic prescribing of medications.

  • Telemedicine Integrations: For secure virtual consultations.

  • Automated Backup: To ensure the security of your data.

Medisoft Mobile: To access scheduling and record charges electronically from anywhere.

Medisoft eRx is an electronic prescribing tool that allows secure and efficient issuance of prescriptions. It meets current electronic prescribing standards, including EPCS (Electronic Prescribing for Controlled Substances), improving accuracy and reducing medication errors.

Our automated backup system ensures that your data is consistently and securely stored, minimizing the risk of data loss. It performs scheduled backups automatically, providing continuous protection for your critical data.

Medisoft Mobile is a free app that allows users to view their schedules and record charges and diagnoses electronically using an electronic superbill. It enables charge transmission, diagnosis codes, and billing notes to be sent to administrative staff either in the office or on the go, from any place with internet access.

Yes, we offer telemedicine integrations that are compatible with Medisoft, allowing providers to conduct secure and efficient virtual consultations, improving patient access and convenience.

Medisoft EDI (Electronic Data Interchange) is a solution designed to facilitate the electronic transmission of data, enhancing efficiency and reducing errors in the billing process. It allows for faster, more accurate communication with insurance companies and other business partners.

Yes, we work closely with each client to customize the Medisoft add-ons and enhancements to meet the specific needs of their practice, ensuring smooth integration and optimal performance.

You can contact our sales team via email at sales@computermateinc.com or call us at +1 305-891-9477 to discuss your needs and acquire the right add-ons for your practice.

Yes, we provide comprehensive support for implementing and using Medisoft add-ons, including training, technical assistance, and ongoing resources to ensure your practice gets the most out of the available tools.

Yes, we offer free trials of certain add-ons, such as Medisoft Mobile and Medisoft EDI, so you can evaluate their functionality and determine if they meet the needs of your practice before making a purchase.

Billing Software by Specialty

What specialties does Medisoft support?

Medisoft offers tailored billing solutions for a wide range of specialties, including:

  • Cardiology

  • Chiropractic

  • Dermatology

  • Endocrinology

  • Gastroenterology

  • Nephrology

  • Neurology

  • Obstetrics and Gynecology

  • Oncology

  • Ophthalmology

  • Orthopedic

  • Pediatrics

  • Psychiatry

  • Pulmonology

  • Radiology

  • Rheumatology

  • Surgery

Each specialty benefits from specialized tools and workflows designed to meet its unique billing needs.

Medisoft customizes its billing software to accommodate the specific requirements of each medical specialty. This includes specialized coding, billing rules, and reporting features that align with the unique practices of each specialty.

Yes, Medisoft is designed to support multi-provider practices, allowing seamless management of billing and scheduling across various specialties within a single system.

Medisoft supports electronic claim submission for all specialties, ensuring efficient and timely processing of claims through integrated clearinghouses.

Yes, Medisoft provides specialty-specific reports that help practices monitor financial performance, track patient visits, and manage revenue cycle activities tailored to each specialty’s needs.

Medisoft offers integration capabilities with various Electronic Health Record (EHR) systems, including those specialized for specific medical fields, to streamline practice management and ensure data consistency.

Yes, Computer Mate Inc. offers training programs tailored to the specific needs of each medical specialty, ensuring that staff are proficient in using Medisoft’s features relevant to their practice.

Absolutely, Medisoft is scalable and can be customized to fit the needs of both small solo practices and large multi-specialty groups, providing robust billing and practice management solutions.

Medisoft includes insurance eligibility verification tools that are adaptable to the requirements of each specialty, helping practices verify patient insurance coverage efficiently and accurately.

For more detailed information on Medisoft’s billing solutions tailored to your specialty, visit our Solutions by Specialty page or contact our team for personalized assistance.

Support & Customer Service

How can I reach customer support?

For support, contact us at support@computermateinc.com or call +1 305-891-9477 during business hours.

We offer various support plans to fit your needs:

  • Cloud Support: Included with Medisoft Network Pro Cloud subscriptions.

  • Hourly Support: Pay-as-you-go assistance.

  • Monthly Subscription: Fixed monthly hours for ongoing support.

Prepaid Support: Purchase a bundle of support hours at a discounted rate.

Please contact us directly to inquire about emergency support or extended service plans.

Yes, we provide expert training tailored to your team’s needs, ensuring smooth onboarding and efficient usage.

Absolutely! We offer options on an as-needed basis as well as prepaid support options.

Certainly! We understand that needs evolve, and our support options are designed to adapt with you.

With over 30 years of experience, our team ensures that you receive award-winning support tailored to your needs.

You can contact our sales team at sales@computermateinc.com or call +1 305-891-9477 to discuss your practice’s needs and get started with Medisoft.

Yes, we offer free consultations and product demonstrations to help you find the right solution for your medical billing workflow.

We are based in Florida and serve clients nationwide.

Sales & Getting Started

How do I purchase Medisoft or add-ons?

You can reach out to our sales team at sales@computermateinc.com or call +1 305-891-9477 to discuss your practice’s needs.

Yes, we offer free consultations and product demonstrations to help you find the right solution for your medical billing workflow.

Getting started is simple: you can schedule a demo, receive a personalized quote, make payment, and then schedule installation/setup for your practice.

After the demo, you’ll receive a quote with payment options to suit your practice’s size and needs—whether for a one-time purchase or subscription.

Yes — you can schedule a live demo with one of our specialists to see how the software works for your practice before you commit.

We offer multiple packages including Medisoft Basic, Medisoft Advanced, Medisoft Network Pro, and Medisoft Network Pro Cloud to match different sizes and needs of medical practices.

Once payment is arranged, our team will schedule installation and setup, guiding you through the process to minimize disruption and get you up and running.

Yes — part of our service includes setting you up and migrating data if needed. We help ease the transition so your practice can start using Medisoft quickly.

Absolutely. We provide training options (including on-demand or live sessions) to ensure your team uses Medisoft effectively from day one.

Our packages are designed to be flexible, and we can tailor Medisoft solutions to match your specialty, size, and technical requirements.

Yes — as your practice grows or your needs change, you can upgrade or switch versions to one of the higher tiers (e.g., network/cloud) to support expansion.

You can email our sales team at sales@computermateinc.com or call +1 305-891-9477 (or as listed on the website) to get started, request a demo or ask for a quote.