Explore Medisoft FAQs

Frequently Asked Questions About
Medisoft Support & Medical Billing Solutions

General Questions

1. What is Computer Mate Inc.?

Computer Mate Inc. is a technology solutions provider with over 30 years of industry experience, specializing in Medisoft Software support for more than 25 years.

We provide sales, support, training, and cloud hosting for Medisoft products, along with specialized billing solutions for various medical specialties.

 We are based in Florida and serve clients nationwide. You can contact us at +1 305-891-9477 or via email at sales@computermateinc.com or support@computermateinc.com.

Our 25+ years of hands-on experience with Medisoft, coupled with personalized customer support and specialty-focused billing solutions, sets us apart.

Medisoft Software Support

5. Which versions of Medisoft do you support?

 Yes, we offer expert training tailored to your team’s needs, ensuring smooth onboarding and efficient usage.

 Absolutely. We offer secure Medisoft Network Pro Cloud hosting to give your practice flexibility, security, and remote access.

 Yes, we handle all upgrades and data migrations to ensure a seamless transition to newer versions or cloud-based platforms.

Add-ons & Enhancements

9. What Medisoft add-ons do you provide?

 We offer Medisoft EDI, Medisoft eRx, Telehealth integrations, and automated backup services.

 Yes, Medisoft eRx meets current standards for electronic prescribing, including EPCS (Electronic Prescribing for Controlled Substances).

 Our automated backups ensure your data is consistently saved and securely stored, reducing the risk of data loss.

 Yes, we can integrate telehealth solutions that are compatible with Medisoft, improving patient access and convenience.

Billing Software by Specialty

13. Do you offer specialty-specific billing software?

 Yes. We provide billing solutions tailored to specialties including Cardiology, Pediatrics, Psychiatry, Oncology, and more.

 Yes, we tailor Medisoft to meet the unique workflow and billing requirements of each medical specialty.

We support: Cardiology, Chiropractic, Dermatology, Endocrinology, Gastroenterology, Nephrology, Neurology, Oncology, Ophthalmology, Orthopedics, Pediatrics, Psychiatry, Pulmonology, Radiology, and Surgical Practices.

Support & Customer Service

16. How can I reach customer support?

For support, contact us at support@computermateinc.com or call +1 305-891-9477 during business hours.

 We provide phone, email, and remote support to resolve technical issues, answer software questions, and assist with system configurations.

 Please contact us directly to inquire about emergency support or extended service plans.

Sales & Getting Started

19. How do I purchase Medisoft or add-ons?

 You can reach out to our sales team at sales@computermateinc.com or call +1 305-891-9477 to discuss your practice’s needs.

Yes, we offer free consultations and product demonstrations to help you find the right solution for your medical billing workflow.